Evan Johnson
Electrification Program ManagerPasadena Water & Power Department
Evan has worked for the City of Pasadena for 17 years and is in his 5th year with Pasadena Water and Power as the Electrification Program Manager. He specializes in installing electric vehicle charging installations which includes a mix of public, commercial, and multi-family housing locations. Evan's love for both nature and cars is a great fit for his position while building and managing an EV charging network to power the next generation of technologically advanced vehicles. Evan enjoys tackling complex problems around the adoption of electric vehicles that will have a significant impact on reducing GHG emissions in California as well as creating new ways for PWP to modernize as electrification of vehicles and building are incorporated into the grid.
Evan drives a Honda Prologue.
Evan Johnson’s Session(s):
2:30 pm–3:15 pm | Wed, March 18, 2026
EV Charging Answers Bar
Did you miss your chance to meet a speaker 1:1 or get your question answered in a session? Speakers will host 45-minute sessions at dedicated lounges at our EV Charging Answers Bar on the Expo floor. Attendees can join on a first-come, first-served basis to ask questions and network with our speaker hosts. Plan ahead by reviewing speaker bios and company information listed below. Please note: This is a sales-pitch-free zone — a policy we will actively implement to ensure this is valuable time spent for both speakers and attendees.
12:50 pm–1:35 pm | Thu, March 19, 2026
Creating a World-Class Customer Charging Experience
As EV adoption accelerates, the charging experience is becoming just as important as the vehicle itself. Today’s drivers expect convenience, comfort, and connection—whether they’re fueling up at a retail site or plugging in during a day at the park. This session explores how leading organizations are transforming charging from a technical necessity into a customer-centered experience that fits seamlessly into everyday life.
On the Run Charging shares how it’s redefining convenience across one of Canada’s fastest-growing ultra-fast networks, enhancing every stop with amenities, upgraded facilities, and its popular Journie™ Rewards loyalty program that keeps drivers engaged long after they unplug. From the public sector, the City of Pasadena Water and Power reveals how thoughtful urban planning and destination-focused charging—integrated into recreational spaces and daily routines—are making EV ownership effortless and enjoyable. Together, these examples highlight how both private innovators and municipal leaders are shaping a charging landscape built around people, not just power.
Key Takeaways:
- How to transform charging from a utility service into a lifestyle experience.
- Ways loyalty programs and digital tools can drive customer satisfaction and retention.
- Strategies for integrating charging infrastructure into public spaces and recreational destinations.
- Insights on aligning convenience, comfort, and reliability to meet evolving driver expectations.