Benoit Lacroix

CEO
ReliON

Benoit Lacroix is a dynamic leader with nearly 20 years of experience promoting sustainable development through entrepreneurship and new technologies. As a co-founder of Effenco, he spearheaded the company's growth, leading the development and deployment of cutting-edge truck electrification solutions over 15 years. Benoit also served as CEO of Astus, a fleet telematics company, where he successfully restructured the organization to drive technological transformation and growth. Currently, as co-founder and CEO of ReliON, he focuses on EV charger operation and maintenance software. Benoit’s strengths in vision and strategic thinking, combined with his hands-on approach, boundless energy, and collaborative nature, make him a driving force in the industry. Benoit holds a Ph.D. engineering from ÉTS university.

Benoit Lacroix’s Session(s):

11:00 am–11:45 am | Wed, March 18, 2026

Charger Uptime Starts With Maintenance: Building a Scalable O&M Program

Reliable uptime is the backbone of any successful charging network—and it starts with a strong operations and maintenance (O&M) strategy. As the industry scales, site hosts, operators, and technology providers must develop proactive approaches that prevent downtime, reduce costly repairs, and keep drivers confident in public charging. This panel brings together O&M leaders to share how scalable maintenance programs can be built into deployment from day one, creating the foundation for long-term performance and profitability.

Hear directly from innovators shaping the future of charger reliability, including experts from Driivz, Epic Charging, SkyFoundry, and Pearce Services. They’ll explore how advanced monitoring, data analytics, field services, and operator best practices are evolving to meet the demands of rapid network growth. Whether you manage one site or thousands, this discussion will highlight strategies to keep chargers online, customer satisfaction high, and investments protected.

Takeaways:

Discover scalable O&M frameworks that prioritize uptime and driver experience.
Learn how data-driven insights can improve maintenance efficiency and predict failures before they happen.
Explore partnerships and service models that streamline field operations and reduce costs.
Understand how proactive O&M strategies build trust, ensure compliance, and support long-term growth.

Check out our early bird ticket prices!