Speakers
About This Session
As EV adoption grows, software is key to delivering a smooth, predictable charging experience comparable to traditional fueling. This panel will explore how software enhances EV charging by enabling real-time updates, supporting interoperability, and offering intuitive, user-centered features that streamline access and payment. Attendees will gain insights into how software-based solutions, from predictive maintenance to embedded customer support, improve station reliability, reduce downtime, and ultimately increase user satisfaction with EV ownership.
Key Discussion Points:
- User-Centric Design: Designing apps that simplify locating stations, viewing availability, and providing real-time updates.
- Personalization Features: Enhancing user experience through saved locations, payment options, and session history.
- Predictive Maintenance: Using software for proactive maintenance to ensure high station uptime.
- Interoperability Across Networks: Breaking down accessibility barriers for a unified charging experience.
- Real-Time Status Alerts: Notifying users of station availability, outages, and updates to improve reliability.
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