Thu, March 27, 2025   |   9:00 am – 10:00 am

Elevating the Customer Charging Experience

Speakers

Chris Hutter
National Power
MODERATOR
Chris Hutter
Chief Executive Officer
National Power
Carly Furman
Carly Furman
CEO
Nayax
Joel Levin
Joel Levin
Executive Director
Plug In America
Nell Oliver
Nell Oliver
Senior Vice President, Program Management and Business Intelligence
EVgo
Scott Sharabura
Scott Sharabura
Vice President, Operations
On The Run Charging

About This Session

Creating a seamless and reliable charging experience has never been more critical. This keynote panel will address the biggest customer experience challenges in EV charging: minimizing charger anxiety, enhancing operability, simplifying payment systems, and delivering a consistently positive user experience. Panelists will explore solutions to streamline interactions with EV chargers, tackle reliability concerns, and develop customer-focused innovations that ensure drivers can charge with ease and confidence. Join us to uncover how collaboration and cutting-edge advancements can elevate the EV charging experience and accelerate adoption across all user demographics.

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