Speakers
About This Session
Payment challenges can significantly impact the charging experience for electric vehicle (EV) drivers, affecting accessibility and reliability. Addressing these payment issues is essential to ensure EV charging is convenient and seamless, particularly as consumer preferences lean towards using credit or debit cards. A Mastercard Consumer Research study revealed that 65% of consumers prefer card-based payments for recharging, highlighting the importance of unattended payment systems at charging stations.
By tackling these payment-related obstacles, the industry can not only enhance the overall EV driving experience but also accelerate EV adoption. This session will provide attendees with valuable insights into the current payment landscape, challenges, and solutions for improving payment processes at EV charging stations.
Key Takeaways:
- An overview of the payment landscape and emerging trends in EV charging
- Challenges with payment systems, including network connectivity, integration, and installation of card readers
- Addressing customer confusion caused by multiple payment methods
- Security, regulatory, and environmental requirements for card-based payments
- The benefits of unattended payment systems and how they enhance the user experience
- Strategies for expanding payment acceptance across EV charging stations nationwide