Cecile Post

Head of Sales
Chargetrip

Cecile Post started her career in logistics, managing fuel card programs at Shell. She then moved to e-mobility, where she helped EVBox bring one of the first backends to the market and set up roaming in the EU markets as a Founding Board Member of OCPI. Today, Cecile is the Head of Sales at Chargetrip, where she has seen the company from a seed-stage startup to a market leader, now working with many of the largest players in e-mobility.

Cecile Post’s Session(s):

10:15 am–10:45 am | Thu, March 27, 2025

Software’s Role in Meeting User Expectations for a Seamless Charging Experience

As EV adoption grows, software is key to delivering a smooth, predictable charging experience comparable to traditional fueling. This panel will explore how software enhances EV charging by enabling real-time updates, supporting interoperability, and offering intuitive, user-centered features that streamline access and payment. Attendees will gain insights into how software-based solutions, from predictive maintenance to embedded customer support, improve station reliability, reduce downtime, and ultimately increase user satisfaction with EV ownership.

Key Discussion Points:

User-Centric Design: Designing apps that simplify locating stations, viewing availability, and providing real-time updates.
Personalization Features: Enhancing user experience through saved locations, payment options, and session history.
Predictive Maintenance: Using software for proactive maintenance to ensure high station uptime.
Interoperability Across Networks: Breaking down accessibility barriers for a unified charging experience.
Real-Time Status Alerts: Notifying users of station availability, outages, and updates to improve reliability.

Check out our early bird ticket prices!