Joseph BrooksOperations Director
Joe brings to Field Advantage a rich history of leadership in operations, spanning more than a decade. His expertise includes a wide range of skills such as effective communication, forging strong relationships, leading diverse teams, and steering complex projects—all aimed at propelling Field Advantage's operational effectiveness and growth ambitions. Hailing from Duluth, MN, Joe is not only passionate about operational excellence but also cherishes outdoor moments with his family and friends.
Joseph Brooks’s Session(s):
4:00 pm–6:00 pm | Wed, March 20, 2024
Join Field Advantage for a dynamic 2-hour workshop specifically tailored for businesses cultivating a workforce aimed at EVSE Reliability. This session is pivotal for companies seeking to not only understand the current demands of the industry but also to ensure their technicians are thoroughly prepared with the necessary training and resources to effectively maintain and repair EV charging stations on a large scale.
We will be working together to identify gaps, challenges, and best practices in:
- Technician Training: Dive into which training programs empower technicians with the knowledge to meet and exceed industry standards.
- Technician Equipment & Resources: Explore the essential tools and resources required for technicians to perform at their best.
- Technician Retention: Discuss strategies to retain top talent in a competitive field, ensuring continuity and quality of service.
- Customer Support & Deliverables: Define the expectations for customer support and the deliverables that set companies apart in the EVSE sector.